My Account FAQs

Click here to open "My Account"

What is "My Account?"

My Account is a LINCCWeb feature that allows you to view your library account information online, including materials checked out, requested items, and fines outstanding. My Account also offers the convenience of renewing items.

What other information does My Account provide?

You may view your name, address, and phone number that the library has on file. You may not, however, change that personal information using the My Account service.

How do I access My Account?

After clicking on the My Account link, enter your a four-digit Personal Identification Number (PIN) and your borrower ID to access My Account information.

How will I create a PIN?

Initially, your PIN will be the last four digits of your Social Security Number.

Can I change my PIN?

Yes. Once your initial PIN is established, you may change your PIN from a screen within My Account. The information is immediately updated in the borrower database.

Why are PINs required for My Account but not for most other LINCCWeb services?

Because of the sensitive nature of the information contained in My Account, a PIN is required as an additional means of security (along with the borrower ID). As other new LINCCWeb services are introduced that permit access to - or require the input of - personal information, PINs or other means of validation will be similarly required. You are also required to enter a PIN when requesting materials from the library.

Besides the borrower ID and PIN, does My Account offer any other means of added security?

CCLA has implemented several features in My Account to help further protect your privacy. For example, My Account will time out five minutes after login if there is no activity on the screen. Additionally, My Account gives periodic prompts to remind you to log out when finished in order to protect their private information.

Used with permission of CCLA, the College Center for Library Automation.

Did you know?

SCC's Library has one of the most extensive collections of literature and educational materials in Seminole County.